Hi, My name is Vincent Walker, University of South Alabama Facilities Management GIS Specialist. Basically I make most of the maps for this department and other academic and administrative departments throughout the university. Since I am the only person in my department that is certified to do this type of work, that mean that there are many others that can be taught to do at last the basic in mapmaking. At least once a week I explain my process of producing these maps in a non-formal manners to different employees within the department. In some cases I have taught fellow employees how to use the software in steps that were easily adaptable. I think as instructional designers, we must produce training that is not so much simple, but adaptable in order to facilitate learning.